Terms of Service

Last updated: May 2026

1. The Service

LordLend operates an Online Marketplace ("the Platform") providing secure infrastructure for the rental and sale of industrial assets, real estate, and professional talent. The Platform is registered under the Professional Services category with our payment processor and operates under a multi-vendor marketplace business model.

2. Role of LordLend

LordLend is not a party to transactions between Lenders and Renters. We provide listing, discovery, escrow, contract automation, dispute arbitration, and settlement infrastructure. Each transaction is between the named Lender (or Vendor) and the named Renter (or Buyer).

3. Fees

• Platform Commission — 15%: applied to the gross transaction amount and supports payment processing, escrow, dispute arbitration, and platform safety.
• Marketplace Automation & Legal Service Fee — ₦20,000: applied to qualifying real-estate and industrial-asset transactions to cover auto-generated contract issuance.
• Security Surcharge: applied during peak demand at the Platform's discretion.
• Arbitration Tax — 5%: applied to the disputed amount when a dispute is opened.
• FX Spread — 2.5%: applied to non-NGN settlement to cover currency conversion.

4. Cancellation & Refunds

Renters may cancel free of charge up to 24 hours before pickup or service startfor a full refund. Cancellations made inside the 24-hour window forfeit the platform commission and the Marketplace Automation Fee, where applicable.

5. Acceptable Use

Listings must concern legitimate industrial assets, real estate inventory, or professional talent services. Prohibited categories include weapons, controlled substances, counterfeit goods, and any item or service prohibited by Nigerian law or our payment processor's acceptable use policy.

6. Compliance & Records

Each transaction is logged with its business category and transaction type to support regulatory reporting and payment-processor risk verification. The Platform may be required to disclose this metadata to financial institutions or competent authorities.